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FAQ | FREQUENTLY ASKED QUESTIONS
Check-in and check-out times, the advantages of booking through our official website, the opening hours of our restaurant Casa Fofi… We want you to be able to organise the days you spend staying with us with all the information you need. That’s why, on this page, we answer all the most frequently asked questions that our customers usually have about our facilities and services.
INFORMATION ABOUT SCHEDULES
- At what time can we check-in?
Check-in is from 15:00h and check-out until 12:00h in the morning. Our reception opening hours are from 15:00h to 21:00h. If you are arriving outside these hours, please contact us.
- What time are breakfasts served?
Breakfast is served at the inn from 8 am to 10:30 am.
- What are the restaurant opening hours?
Our restaurant Casa Fofi serves lunch from 1pm to 4pm and dinner from 8.30pm to 10.15pm. It is right next to the inn.
INFORMATION ABOUT DISCOUNTS AND RESERVATIONS ON THE WEBSITE
- Is the best price guaranteed when booking through the website?
Yes, on the website you will always find the lowest price compared to other agencies and websites. To guarantee this, if you find it cheaper, with the same conditions, we will keep the best price and refund the difference.
- Is it safe to book through the web?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
- Are there discounts and advantages for booking through the web?
Yes, we always offer a better price when booking direct than with other agencies. Apart from this, we have different types of rates, offers and experiences that are only available for sale through our website. web.
INFORMATION ABOUT THE RELAXATION AREA
- Can I use the relaxation area?
Normally it is free and free of charge for the guests of the inn. However, due to health reasons caused by Covid-19, the relax area will be closed until further notice. We are sorry for the inconvenience.
OTHER USEFUL INFORMATION
It is very important that when you arrive in the village you park your car in the public car parks on the main road, do not try to access the door of the inn, nor park on private estates. Come by our Restaurant Casa Fofi and we will explain you how to do it.
You can park next to the inn and it is free, you won’t have any parking problems.
Here you can see the parking areas.
Parking Zone 1
INFORMATION ABOUT PLANS FOR THE AREA
- What can you do as a tourist in the area?
There are many options in the natural environment of the Picos de Europa in which we find ourselves. Hiking routes in different areas and at different levels, active tourism activities, cycling, visiting Potes, making a pilgrimage to the Monastery of Santo Toribio de Liébana or going up the Fuente Dé cable car, to name but a few of the most popular.
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